There will always be a need for customer relationship management evident by its evolution over its decade-plus history.
This continuous evolution is primarily driven by changing customer behaviors and interactions as advancements in technology improve.
Who says that salesforce.com and Microsoft can’t play nicely?
CRM systems have historically been marketed as a productivity tool for sales, marketing and customer service teams.
Your company is a manufacturer or distributor and you want to track which of your customers own what products. What’s the best way to do this, using the out of the box Asset object, or creating your