Customers are changing the rules and companies must connect with their customers in new ways. Behaviors are evolving along with changing demographics,
Having a good knowledge of CRM data enables businesses to develop better, more precise marketing strategies that target specific customer needs, increase sales and improve customer service. But gaining these deeper
Raw data imports and a dashboard designer are among new mobile features for the Salesforce Analytics Cloud.
In the near future a team of P&C insurers, product vendors, and consulting organizations will be submitting a data model to the Object Management Group (OMG) for consideration as an industry standard. Getting to the point of being able to submit the model is one of the more memorable moments of my career. The dedication of the industry subject matter experts and data models and the generosity of peoples time and knowledge has been inspiring. So why are we doing this?