Steps for a Successful Salesforce Implementation


Success Salesforce Implementation

Successful Salesforce implementations all begin with a methodical approach to preparation. While the actual plan may end up looking different from organization to organization,

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The Multi-Channel Approach to Improving the Customer Journey


Why do customers still experience fragmented interactions with brands? Businesses are drowning in customer information but starving for the wisdom to improve the customer journey.

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LiquidHub Recommends: Healthcare and Life Sciences Dreamforce 2015


Salesforce-Custom-Portal-Solution

Now that Dreamforce 2015 is rapidly approaching, I wanted to share my thoughts on how to make the most of it. A lot has changed since my first

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LiquidHub Recommends: Insurance Sessions at Dreamforce 2015


Insurance Sesions

As part of their increased emphasis on industry-specific solutions, Dreamforce is offering more sessions specifically focused on the Insurance industry than ever before. Many of these sessions

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LiquidHub Recommends: Financial Services Sessions at Dreamforce 2015


Dreamforce 2015

Now that the Salesforce Agenda Builder is live, the sheer number of sessions can be overwhelming. There are lots of informative sessions, but decisions have to be made on which ones you attend.

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Surviving Dreamforce 2015: Networking (Part 3)


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In our final installment of our Surviving Dreamforce 2015 series, we discuss how you can network both with apps and in social settings. Missed the first two posts in the series?
Catch up here: Part 1 and Part 2.

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Surviving Dreamforce 2015: Planning Ahead (Part 2)


dreamforceEvent

Dreamforce 2015 is a just over a month away. To ensure that you are prepared, here is Part 2 of our mini blog series, Surviving Dreamforce 2015. If you missed Part 1 – Planning Ahead – you can find it here.

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Surviving Dreamforce 2015: Planning Ahead (Part 1)


DreamforceEvent1

Even for seasoned veterans, Dreamforce can be a little bit daunting. With this mega-conference coming up in just a couple of months, we’ve polled our team to get the best tips and tricks to help you survive this incredible week in San Francisco.

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Why you Need to Attend Dreamforce 2015


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Dreamforce is Salesforce’s largest annual event and is a huge deal in the cloud computing world. It consistently surpasses attendees’ expectations by showcasing new technologies, respected speakers, and innovative case studies.

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Salesforce Summer ’15 Brings Waves and Playgrounds


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Raw data imports and a dashboard designer are among new mobile features for the Salesforce Analytics Cloud.

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Data Science Enabled Customer Service with Service Cloud New Intelligence Engine


DataScience and Analysys

According to a recent Harvard Business Review study, business success is now more dependent than ever on the customers’ relationship with the company. Yet while customer service demand rises, so continues an increase in business’ demand for better data and analytics.

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Innovative Features of the Salesforce Sales Cloud: What and Why


Social networking

As Salesforce.com’s Sales Cloud continues to improve and mature, you will start to hear the term “Customer Success Platform” rather than Customer Relationship Management. While the Sales Cloud aims at making sales

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