A Productive WRECK: 5 Customer Engagement Insights from a Crashed Car

“Life imitates art far more than art imitates Life.”

[Oscar Wilde, from “The Decay of Lying: An Observation” 1891]

At LiquidHub, I work with a team of designers to translate businesses operations into visual representations.

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Are you prepared to innovate your business model or operations by thinking like a designer?

This fall, LiquidHub became a sponsor of CreativeXchange, the Arts + Business Council of Greater Philadelphia’s (ABC) executive education program to bring creativity and innovation into the workplace.

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APIs – A Catalyst to Digital Transformation

The key to digital transformation is through APIs (Application Program Interface). APIs make it possible for developers to connect the experiences with the apps we use every day and unlock the value of an organization’s data and assets.

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How important is it for a company to be omni channel?

According to Aberdeen, companies with extremely strong omni-channel customer engagement retain, on average, 89% of their customers, compared to 33% for companies with weak omni-channel engagement.

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How to Give Customers What They Want (without seeming like big brother/big data is watching)

Customers are changing the rules and companies must connect with their customers in new ways. Behaviors are evolving along with changing demographics,

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